Coward

From a Detroit News article:

Lori Queen, a GM executive for small cars, couldn't take it anymore. In an e-mail exchange with Automotive News, she wrote that the editors and reporters who put together the Consumer Reports auto issue are "the most unprofessional group of people I have ever worked with."

She added: "They are totally nonobjective and go to great extremes to paint a picture for their paid subscription readers, who primarily buy Japanese cars.

"They don't consider price or price differences, they don't consider model mix or consumer preferences, they buy the cheapest car they can find (generally), and then base all their opinions on a limited sample."

This brutal exchange has most likely come as a result of Consumer Reports naming a Japanese vehicle in all ten of their categories and its brutal review of the Cobalt.

The reason I bring this up is because GM's CEO, Rick Wagoner, immediately telephoned the head of Consumer Reports to apologize for the comments because Wagoner, or Captain "No Balls" Douchebag, didn't have the cajones to admit that this is, in my opinion, GM's true internal opinion of Consumer Reports.

Message to Rick: Grow a set of balls and admit the truth -- you hate Consumer Reports for their biased subjective opinions. Stop taking cues from the Democratic Party with your spineless public relations and actually voice your opinion.

As a side note, I agree with a lot of what Lori Queen has said. J.D. Power has consistently ranked the Malibu above Japanese products like the Accord and Camry in terms of customer satisfaction, reliability, and quality. It also boasts better performance, power, and fuel economy yet somehow never stacks up well in Consumer Reports. A little too ironic, don't ya think?

An AutoBlog comment sums up perfectly the bias of Consumer Reports:

CR offers another source of information that one can review before purchasing a car. However, their reviews should not be considered the final word on a product. I remember reviews on the GEO Prism/Toyota Corolla twins and the Toyota would score higher on reliability than the Prism, even though the cars were built on the same assembly line.
The most likely reason has to do with the perception the owner has of the car and it could be argued that someone who has Toyota is more likely to keep up with maintenance than someone who owns a GEO (different demographics).

The cars were mirror images of themselves. The only difference was the badge on the front of the car.

Tags: Rick Wagoner, Lori Queen, Consumer Reports, Public Relations & Balls